Having a valid Lyft software and service plan (LSSP) is essential to your instrument. An LSSP also ensures your investment benefits from the latest and most powerful pulsed eddy current (PEC) technology, upgraded every year.
Lyft instruments are rugged and reliable because we take extraordinary measures to make sure they will provide many years of dependable service. LSSPs completely cover your instrument for 12 months, keeping it in top working condition, at a fixed price.
Every LSSP is associated to a specific Lyft instrument (serial number) and they offer you the peace of mind of knowing your investment is well protected, functional, and up-to-date.
A valid Lyft software licence guarantees the uninterrupted operation of your instrument. A valid software licence is essential to use Lyft.
Embedded Software Updates and Upgrades
LSSPs entitle you to embedded software updates and upgrades, which you are entirely free to install or not. Enjoy the benefits of the latest software features and improvements, perfectly synced with your hardware. Eddyfi never lets users down with hardware and software mismatches and bugs.
Lyft Pro Software Updates and Upgrades
LSSPs also entitle you to Lyft Pro updates and upgrades, which you are entirely free to install or not. Enjoy the benefits of the latest software features and improvements, perfectly synced with the embedded Lyft software.
Electronics & Firmware Upgrades
We are constantly working to improve the efficiency and dependability of Lyft. LSSPs include proprietary electronics upgrades and firmware updates.
An annual calibration performed by Eddyfi guarantees its quality and is crucial to instrument precision.
Preventive Maintenance Inspection
This inspection covers 25 essential points of Lyft’s functionality, which prevents unforeseen failures and unnecessary down time. Includes mechanical and electronics tests, cleaning, and part replacement according to the terms of the warranty (below).
The warranty completely covers your Lyft for the duration of the plan. The warranty protects you from all failures arising from the normal use of the instrument. It also fully covers parts and labor in case of repairs.
Priority Repair and Tech Support
Lyft is always fast tracked. The typical turnaround after arriving at Eddyfi offices is 48–72 business hours. The typical technical support request answer time is one business day.
Top Development Team
Over 10 development engineers (a lot of them PhDs) are constantly working on developing Lyft features, removing limitations and anomalies, and adding value to your investment, making sure Lyft is constantly evolving.
- Software licence
- Embedded software updates/upgrades
- Lyft Pro updates/upgrade
- Electronics/Firmware upgrades
- Annual calibration
- 25-point preventive maintenance inspection
- Priority repair services and technical support
- Comprehensive warranty